1.0 Terms and Conditions
1.1 Website and Brand Ownership
1.1a This website (“Site”) is owned and operated by Kaltenhouse Pte Ltd. (“KALTENHOUSE”) Registered Office: 7 Temasek Boulevard, #12-07, Suntec Tower One, 038987, Singapore, Registered in Singapore, Registration No. 200902978k.
1.1b By accessing or using the Site, you agree to be bound by the terms and conditions below (“Terms and Conditions”). These Terms and Conditions expressly incorporate by reference and include the Site’s Privacy Policy, Cookies Policy and Intellectual Property Policy and any guidelines, rules or disclaimers that may be posted and updated on specific webpages or on notices that are sent to you. If you do not agree with these Terms and Conditions, please do not use this Site.
1.1c KALTENHOUSE reserves the right to change, modify, add or remove portions of these Terms and Conditions in its sole discretion at any time and without prior notice. Please check this page periodically for any modifications. Your continued use of this Site following the posting of any changes will mean that you have accepted the changes.
1.2 Copyright and Limitations of Use
1.2a All content in this Site, including Site layout, design, images, programs, text, videos, webinars, podcasts and other information (collectively, the “Content”) is the property of KALTENHOUSE and its affiliated companies or licensors and is protected by copyright and other intellectual property laws.
1.2b LUXURY TRIBE, THE LUXURY TRIBE and the LT symbol are Copyrights and Trademarks of KALTENHOUSE PTE LTD.
1.2c You may not copy, display, distribute, modify, publish, reproduce, store, transmit, create derivative works from, or sell or license all or any part of the Content, products or services obtained from this Site in any medium to anyone, except as otherwise expressly permitted under applicable law or as described in these Terms and Conditions or relevant license or subscriber agreement.
1.2d You may print or download Content from the Site for your own personal, non-commercial use, provided that you keep intact all copyright and other proprietary notices. You may not engage in systematic retrieval of Content from the Site to create or compile, directly or indirectly, a collection, compilation, database or directory without prior written permission from KALTENHOUSE.
1.2e You may not use any robots, spiders, crawlers or other automated downloading programs or devices to: (i) continuously and automatically search or index any Content, unless authorized by us; (ii) harvest personal information from the Site for purposes of sending unsolicited or unauthorized material; or (iii) cause disruption to the working of the Site. If this Site contains robot exclusion files or robot exclusion headers, you agree to honour them.
1.2f Any questions about whether a particular use is authorized and any requests for permission to publish, reproduce, distribute, display or make derivative works from any Content should be directed to KALTENHOUSE.
1.2g You may not use the services on the Site to publish or distribute any information (including software or other content) which is illegal, which violates or infringes upon the rights of any other person, which is defamatory, abusive, hateful, profane, pornographic, threatening or vulgar, which contains errors, viruses or other harmful components, or which is otherwise actionable at law. KALTENHOUSE may at any time exercise editorial control over the Content of the Site.
1.2h You may not, without the approval of KALTENHOUSE, use the Site to publish or distribute any advertising, promotional material, or solicitation to other users of the Site to use any goods or services. For example (but without limitation), you may not use the Site to conduct any business, to solicit the performance of any activity that is prohibited by law, or to solicit other users to become subscribers of other information services. Similarly, you may not use the Site to download and redistribute public information or shareware for personal gain or distribute multiple copies of public domain information or shareware.
1.3 Material Provided to Us or Posted On or Through the Site
1.3a We do not claim ownership of any material that you provide to us (including feedback and suggestions) or post, upload, input or submit on or through this Site, including our blog pages, message boards, chat rooms and forums, for review by the general public or by the members of any public or private community (“Submission”) and we are not responsible for its content or accuracy. However, by posting, uploading, inputting, providing or submitting (“Posting”) your Submission you grant us, our affiliated companies and sublicensees permission to display, publish and otherwise use your Submission in any format in connection with the operation of our respective businesses (including, without limitation, the Site). No compensation will be paid with respect to the use of your Submission. We are under no obligation to display or otherwise use any Submission you may provide, and we may remove any Submission at any time in our sole discretion. By Posting a Submission, you also warrant and represent that you own or otherwise control all of the rights to your Submission including, without limitation, all the rights necessary for granting the permission specified above.
1.3b We shall have the right, but not the obligation, to monitor Submissions to determine compliance with these Terms and Conditions and any operating rules we establish and to satisfy any law, regulation or authorized government request. We shall have the right in our sole discretion to edit, refuse to post, or remove any Submission.
1.4 Links to Other Sites
1.4a The Site may contain hyperlinks to other sites or resources that are provided solely for your convenience. KALTENHOUSE is not responsible for the availability of external sites or resources linked to the Site, and does not endorse and is not responsible or liable for any content, advertising, products or other materials on or available from such sites or resources, and has no control over the content of such sites or resources. Transactions that occur between you and any third party are strictly between you and the third party and are not the responsibility of KALTENHOUSE. Because KALTENHOUSE is not responsible for the availability or accuracy of these outside resources or their contents, you should review the terms and conditions and privacy policies of these linked sites, as their policies may differ from ours.
1.5 Disclaimer of Warranties and Limitation of Liability
1.5a KALTENHOUSE uses reasonable care in publishing Content on KALTENHOUSE websites, however neither KALTENHOUSE, its affiliates, nor any third-party content providers or licensors make any warranty whatsoever that the operation of the Site will be uninterrupted or error-free, that defects will be corrected, that this Site, including the server that makes it available, is free of viruses or other harmful components, as to the results that may be obtained from use of the Content or other materials on the Site, or as to the accuracy, completeness, reliability, availability, suitability, quality, non-infringement or operation of any Content, product or service provided on or accessible from the Site.
1.5b This site and all content, products and services included in or accessible from this site are provided “as is” and without warranties or representations of any kind (express, implied and statutory, including but not limited to the warranties of title and noninfringement and the implied warranties of merchantability and fitness for a particular purpose), all of which KALTENHOUSE disclaims to the fullest extent permitted by law. Your use of the site is at your sole risk.
1.5c To the extent permissible under applicable laws, no responsibility is assumed for any injury and/or damage to persons, animals or property as a matter of products liability, negligence or otherwise, or from any use or operation of any ideas, instructions, methods, products or procedures contained in the Site. If the Content contained on this Site contains medical or health sciences information, it is intended for professional use within the medical field. No suggested test or procedure should be carried out unless, in the reader’s judgment, its risk is justified. Because of rapid advances in the medical sciences, we recommend that the independent verification of diagnoses and drug dosages should be made. Discussions, views, and recommendations as to medical procedures, products, choice of drugs, and drug dosages are the responsibility of the authors.
1.5d Neither KALTENHOUSE nor any of its affiliates or licensors shall be liable to you or anyone else for any loss, damage or expense from errors or omissions in the materials available on KALTENHOUSE websites whether arising in contract, tort or otherwise, or for any loss or injury, caused in whole or part by its negligence or contingencies beyond its control in procuring, compiling, interpreting, reporting or delivering information through the site. In no event will KALTENHOUSE, its affiliates or licensors be liable to you or anyone else for any decision made or action taken by you in reliance on such information. KALTENHOUSE and its affiliates and licensors shall not be liable to you or anyone else for any damages (including, without limitation, consequential, special, incidental, indirect, or similar damages) even if advised of the possibility of such damages. KALTENHOUSE and its affiliates and licensors are not responsible or liable for the content of any speaker’s presentation and such content is the opinion of the speaker and not of Kaltenhouse.
1.5e KALTENHOUSE neither endorses nor takes responsibility for any products, goods or services offered by outside vendors through our services or advertised on our system.
1.6 Systems Reliability
1.6a KALTENHOUSE aims to keep the Site available twenty-four (24) hours a day, seven (7) days a week and to maintain saved information. However, due to technical failures, acts of God or routine maintenance, availability may be limited and/or information may be lost. KALTENHOUSE shall not be liable for lost information or non-availability of the services.
1.7 Indemnification
1.7a You hereby agree to indemnify, defend and hold KALTENHOUSE, its directors, officers, shareholders, parents, subsidiaries, affiliates, agents and licensors harmless from and against any and all liability, losses, damages and costs, including, without limitation, reasonable attorneys’ fees, arising from your use of the Site or Content.
1.8 Governing Law and Venue
1.8a These terms and conditions shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflicts of law principles. You hereby submit to and agree that the sole jurisdiction and venue for any actions that may arise under or in relation to the subject matter hereof shall be the courts located in Singapore.
1.9 Communication
1.9a KALTENHOUSE may record calls for training purposes. KALTENHOUSE may record and save email ids for its internal usage and for marketing purposes.
2.0 Privacy Policy
2.1 About This Privacy Policy
2.1a Kaltenhouse Pte Ltd. is committed to respecting and protecting your privacy. This privacy policy applies to each Kaltenhouse website(s), event(s), brand(s), business(s), app(s) and other service(s) (each, a “Service”) that refers or links to this privacy policy. This privacy policy may be supplemented by additional privacy statements, terms or notices provided to you. Kaltenhouse that owns or administers the Service, as identified therein, is the primary controller of your personal information provided to, or collected by or for, the Service.
2.1b Personal Data Protection
In this Policy, the following words and expressions shall have the following meanings, except where the context otherwise requires:
- “PDPA” means the Personal Data Protection Act 2012 (No. 26 of 2012 of Singapore), its subsidiary legislation and related guidelines as may be amended, revised or supplemented from time to time.
- “Personal data” shall have the same meaning as defined under the PDPA & GDPR.
2.2 Information We Collect
2.2a We collect information about you in three ways: (1) from your input through our web forms, app forms, emails and other mechanisms, (2) from third-party sources, and (3) through automated technologies.
2.2b Data You Provide To Us
The types of personal information that we collect directly from you depends on how you interact with us and the Service and may include:
- Contact details, such as your name, email address, postal address, social media handle and phone number;
- Account login credentials, such as usernames and passwords, password hints and similar security information;
- Other account or event registration and profile information, such as educational, employment and professional background and photo;
- Comments, feedback and other information you provide to us, including information that you send to customer support and messages, appointment inquiries and other information that you wish us to share with our exhibitors, visitors, partners and others; and/or
- Interests and communication preferences, including Luxury Tribe matchmaking and event planning and networking choices.
2.2c Data From Service Use
Our Service may automatically collect information about how you and your device interact with the Service, including:
- Computer, device and connection information, such as IP address, browser type and version, operating system, platform and other software installed on your device, unique device identifier and other technical identifiers, error reports and performance data;
- Usage data, such as the features you used, the settings you selected, your URL click stream data, including date and time stamp and referring and exit pages, and pages you visited on the Service; and/or
- For location-aware Services, your location, such as where you are located on the event floor.
We collect this data through our servers and the use of cookies and other technologies. You can control cookies through your browser’s settings and other tools. However, if you block certain cookies, you may not be able to register, login, or access certain parts or make full use of the Service. For more details, visit the cookie notice of the Service.
2.3 How We Use Your Information
2.3a Depending on how you interact with us and the Service, we use your personal information to:
- Provide, activate and manage your access to and use of the Service;
- Process and fulfill a request, order, download or other transaction;
- Provide technical, product and other support and to help keep the Service working, safe and secure;
- Enhance and improve the Service and our other products and services and to develop new products, services and benefits;
- Offer you customized content and other personalization to make the Service more relevant to your interests and geography;
- Respond to your requests, inquiries, comments and concerns;
- Notify you about changes, updates and other announcements related to the Service and our other products and services;
- Deliver targeted advertisements, promotional messages, notices and other information related to the Service and your interests;
- Provide you with promotional messages and other information about products, events and services of ours, our affiliates and third parties, such as exhibitors, sponsors and media partners;
- Invite you to participate in user testing and surveys as well as sweepstakes, competitions and similar promotions;
- Identify usage trends and develop data analysis, including for purposes of research, audit, reporting and other business operations, including determining the effectiveness of our promotional campaigns and evaluating our business performance; and/or
- Comply with our legal obligations, resolve disputes, and enforce our agreements.
2.4 Sharing of Your Information
2.4a Our Service Providers
Depending on the Service provided, we share personal information with:
- Our affiliates, trading names and divisions within the Kaltenhouse brands and our technology partners that provide technology and other shared services functions; and/or
- Our service providers, suppliers, agents and representatives, including but not limited to, payment processors, customer support, email service providers, IT service providers, mailing houses and shipping agents,
to process the information as necessary to provide the Service, complete a transaction or fulfill your request or otherwise on our behalf based on our instructions and in compliance with this privacy policy and any other appropriate confidentiality and security measures.
Our technology partners can and will have terms and conditions, privacy policies and data protection norms that may vary from our policies. The technology partners will use and share the personal data, as per their policies and laws,with their employees and sub-contractors, under conditions of confidentiality and only to the extent required for the proper performance of the Services to KALTENHOUSE and its users, clients, vendors, etc.
2.4b Your Choices
We share your personal information with our affiliates and with exhibitors, sponsors, media partners, joint venture partners and other third parties, including entities for which we are acting as an agent, licensee or event manager, that wish to send you information about their products and services that may be of interest to you, as determined by your choices in managing your communications preferences and other settings.
The Service may let you post and share personal information, comments, materials and other content. Any such contributions you disclose publicly may be collected and used by others, may be indexed by search engines, and might not be able to be removed. Please be careful when disclosing personal information in these public areas.
2.4c Legal Reasons
We will disclose your personal information if we have a good faith belief that such disclosure is necessary to:
- meet any applicable law, regulation, legal process or other legal obligation;
- detect, investigate and help prevent security, fraud or technical issues; and/or
- protect the rights, property or safety of Kaltenhouse, our users, employees or others;
and as part of a corporate transaction, such as a transfer of assets or an acquisition by or merger with another company.
2.5 Your Communications Preferences
2.5a You can customize and manage your communications preferences and other settings when you register with the Service, by updating your account features and preferences, by using the ‘opt-out’ or unsubscribe mechanism or other means provided within the communications that you receive, or by contacting us. We reserve the right to notify you of changes or updates to the Service whenever necessary.
2.6 Accessing and Updating Your Information
2.6a Your Account
The Service may allow registered users to directly access and review their account information and make corrections or updates at any time. Keeping such information up to date is solely the responsibility of the user. Registered users may also close their account directly through the Service or by contacting the Service’s customer support.
2.6b Your Rights
You may have the right under Singapore and certain other privacy and data protection laws, as applicable, to request free of charge:
- access to and correction or deletion of your personal information;
- restriction of our processing of your personal information, or to object to our processing; and
- portability of your personal information.
If you wish to exercise any of these rights, please contact us through the contact address provided below. We will respond to your request consistent with applicable laws. To protect your privacy and security, we may require you to verify your identity.
2.7 Data Retention
2.7a We retain your personal information for as long as necessary to provide the Service and fulfill the transactions you have requested, or for other essential purposes such as complying with our legal obligations, maintaining business and financial records, resolving disputes, maintaining security, detecting and preventing fraud and abuse, and enforcing our agreements.
2.8 Children’s Privacy
2.8a We do not knowingly collect information from children under the age of 13 or target the Service to children under 13.
2.9 Data Security
2.9a We take precautions to safeguard your personal information against loss, theft and misuse and unauthorized access, disclosure, alteration and destruction through the use of appropriate technical and organizational measures.
2.10 Locations of Processing
2.10a Your personal information may be stored and processed in your region or another country where Kaltenhouse affiliates and their service providers maintain servers and facilities, including Australia, Austria, France, Germany, India, Italy, Japan, Korea, the Philippines, Singapore, the United Kingdom and the United States. We take steps, including through contracts, intended to ensure that the information continues to be protected wherever it is located in a manner consistent with the standards of protection required under applicable law.
2.11 Grounds for Processing
2.11a When we collect from you any personal information within the scope of Singapore data protection laws, we do so:
- where necessary to provide the Service, fulfill a transaction or otherwise perform a contract with you or at your request prior to entering into a contract;
- where necessary for our compliance with applicable law or other legal obligation;
- where applicable, with your consent; and/or
- as necessary to operate our business, protect the security of our systems, customers and users, detect or prevent fraud, enable our customers to comply with legal obligations, or fulfill our other legitimate interests as described in the “Information We Collect”, ”How We Use Your Information” and “Sharing of Your Information” clauses above, except where our interests are overridden by your privacy rights.
2.11b Where we rely on your consent to process personal information, you have the right to withdraw your consent at any time, and where we rely on legitimate interests, you may have the right to object to our processing.
2.12 Changes
2.12a We will update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. If we make any material changes, we will provide notice through the Service or by other means.
2.13 Contact
2.13a If you have any questions, comments, complaints or requests concerning this Privacy Policy or our processing of your information, please contact us through our contact page.You also may lodge a complaint with the data protection authority in the applicable jurisdiction.You can contact the Data Protection Officer of Kaltenhouse Pte Ltd through our contact page.